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Effective Date: [14-05-2025]
Last Updated: [14-05-2025]

At Saran Exports, we value the trust you place in us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from saranexport.in. By using our website, you agree to the practices described in this policy.

1. Information We Collect

A. Personal Information:

  • Name
  • Mobile number
  • Email address
  • Shipping & billing address
  • Payment information (processed via secure, third-party gateways)
  • User account credentials (if account is created)
  • Communication & feedback data (e.g., emails, reviews, chats)

B. Non-Personal Information:

  • IP address
  • Device and browser type
  • Pages visited and time spent
  • Referring website addresses

2. How We Use Your Information

  • Process and deliver your orders
  • Communicate with you regarding your orders, queries, and promotions
  • Improve our website, products, and customer service
  • Prevent fraudulent transactions and maintain security
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Logistics & Delivery Partners: To ensure timely delivery of your orders
  • Payment Gateways: For secure processing of payments
  • Marketing & Analytics Tools: For customer communication and insights (e.g., Google Analytics, Meta Ads)
  • Law Enforcement or Government Authorities: When required by applicable law or legal process

4. Data Security

We implement appropriate technical and organizational measures to protect your data. Your personal information is stored on secure servers, and transactions are encrypted using SSL (Secure Socket Layer) technology.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights & Choices

As a user, you have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent at any time (subject to legal or contractual restrictions)
  • Opt out of marketing communications via the unsubscribe link or by contacting us

To exercise these rights, contact us at saranexports36@gmail.com.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and changes will be effective upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Saran Exports
📧 Email: saranexports36@gmail.com
📞 Phone: +91-7439463132
📍 Address: 36A, Acharya Jagdish Chandra Bose Road, Kolkata - 700017 (India)